Point of sale for Australian salons

MiSuite runs the whole salon day.

The walk-in at the door, the chair, the till, the receipt, the commission run and the follow-up message. Four apps and your own booking page, all live against one backend — across every shop you run.

Onboarding the first salons in Sydney

Four apps, one backend

Everyone in the shop gets the screen built for their job.

Mi POS

iPad · the till

Ring up a sale, split the payment across cash, card, gift card and voucher, and hand over a GST receipt. Touch targets sized for wet hands, and it keeps trading when the internet does not.

Mi Beauty

iPhone · your customer

Book, pay a deposit, watch the queue move, and keep gift cards, vouchers and loyalty points in one place. One text to register, then she never needs another code.

Mi Staff

iPhone · your team

Your technicians see their own roster, their own bookings and their own earnings as they are made — nobody else’s. Clock in and out from the same screen.

Mi Check-In

iPad · by the door

A walk-in taps her number or scans her code and joins the queue herself. The waiting board, every till and her phone update together.

Beside the four apps: a manager dashboard in any browser for catalogue, staff, rosters, pay and reporting across every shop — and your own booking page, on your salon’s address and in your salon’s colour, that customers book from without downloading anything.

A day on the floor

One walk-in, start to finish.

01

She checks in

At the kiosk by the door, or from her phone. She joins the queue and can see where she sits in it.

02

A technician takes her

The waiting board and every till update at once. The service is attributed to whoever does the work, not to whoever rang it up.

03

She pays

Part gift card, part card. GST is broken out on the receipt, the receipt can go to her email, and the points land before she leaves.

04

You close the day

One Z-Report per shop: takings, GST, payment mix, the cash drawer counted against what it should hold, and commission owed per technician.

Features

Everything a salon actually does on a Saturday.

Nothing here is a module you buy later. It is one platform, and every part of it is live on the same data at the same time.

Point of sale

Pick a technician, tap a service, take payment. Split one sale across cash, card, gift card and voucher in any combination. Hold a basket and come back to it. Refund a whole sale or a single line, with a reason recorded against the person who did it.

Split paymentsHeld basketsRefund by line

Bookings and deposits

Availability comes from the live roster, so nobody can be booked into a shift they are not working. Each service carries its own set-up and clean-up time, so the diary stops offering slots the chair cannot take. Take a deposit at booking and it carries through to the sale.

Roster-driven slotsBuffer timeDeposits

The walk-in queue

One queue, shared by the check-in kiosk, the waiting board on the wall, every till and the customer’s own phone. When a technician picks someone up, all four change together — no calling out names twice.

Check-in kioskWaiting boardLive on her phone

Gift cards and vouchers

Sold at the till or online, redeemable where you say — this shop, this brand, or the whole group. Every top-up and redemption is a line on a ledger that cannot be edited after the fact, so a balance can always be explained. Three-year minimum expiry, as the law requires.

Immutable ledgerScope you choose3-year expiry

Loyalty that never cuts your price

Points do not come off a bill. They buy rewards you list — a hair wash at 20,000 points in July, a gel set she has never tried — at a point price you set and can put on promotion for a month. Your cash prices are never debased, and the real cost is a quiet ten minutes.

Points buy rewardsDated promo pricesEarn boosts

Memberships and packages

Prepaid packages that draw down as they are used, and recurring memberships a customer can buy from her own phone. Balances show at the till and on her screen, so what is left is never an argument at the counter.

Prepaid packagesRecurring memberships

Commission, tips and pay

Set a rate per technician, or per category for a technician. Commission is worked out on the sale itself and net of the discount, so it is never reconstructed at the end of the week. A tip on the terminal is split across the people who did the work. A time clock and a per-person pay basis — hourly, daily or salaried — make the payroll hand-off a file, not an evening.

Per tech, per categoryNet of discountTime clock

Empty chairs, covered

Hold a card at booking and charge a no-show fee only if she does not turn up — and only if the reminder actually reached her, which the system records. The desk can waive it in one tap. Running late? Tell everyone booked today, in one action, before they arrive.

Card on fileProven reminderRunning behind

Reporting and the drawer

A Z-Report per shop per day: takings, GST, payment mix, discounts, refunds and commission owed. The cash drawer is counted against what the system says it should hold, and the difference is recorded rather than argued about. Then the same figures rolled up across the group.

Daily Z-ReportCash varianceGroup roll-up

More than one shop

Shops share a catalogue and a customer list but keep their own roster, pricing and takings. In a group where each salon has its own owner, each one decides what it shares — including whether it will take another shop’s loyalty points. Separation is enforced in the database, not in the app.

Per-shop ownershipIsolation in the database

Australian by default

Built here, not translated for here.

Most point-of-sale software is built for somewhere else and patched for Australia afterwards. MiSuite starts here. Prices are stored GST-inclusive and money is decimal end to end, so the tax line on a receipt is the tax line in your report.

Card surcharging is deliberately absent. The RBA bans surcharges on eftpos, Visa and Mastercard from 1 October 2026, so there is no switch here to turn one on — and no “booking fee” wearing a different hat.

GST
10%
Broken out on every receipt, Z-Report and dashboard figure.
Gift card expiry
3 yrs
The ACL minimum, on a ledger that cannot be edited after the fact.
Data hosted
Sydney
Australian region. Card numbers never touch our servers.
ABN
Per shop
Printed on the tax invoice and the end-of-day report.

Pricing

We are setting pricing with the first pilot salons.

Rather than publish a number picked in advance, we are working it out with the shops running MiSuite now. If you are one of the first, you help set it — and you keep that rate.

What a pilot gets

01The whole platform — four apps, the dashboard and your booking page. No feature held back for a higher plan.
02Your catalogue, staff, rosters and existing customer list loaded in for you before you go live.
03On-site setup in Sydney, and someone on the phone who built the thing when something goes wrong.
04A free trial period, and the pilot rate locked in once pricing is set.

What we ask of you

Run it as your real till, not a trial in the back room. Tell us when it gets in your way. That is the whole deal — the product gets better because a working shop pushed back on it.

Enquire about a pilot

Tell us about your shop and we will come back to you within two business days.

We use your details only to reply. Nothing is shared with anyone else — see the privacy policy.

Common questions

The things salons ask first.

The internet is out. Can we still trade?

Yes. The till keeps taking sales into its own outbox and sends them up when the connection comes back. Card terminals are separate and depend on your own provider.

Can a technician see another technician’s commission?

No. Staff see their own bookings and their own earnings. Pay figures are an owner’s to see — a manager sees none at all, including a colleague’s hourly rate.

Can customers pay with points?

Points never come off a price. They buy rewards you have listed at a point price you set, which is how a quiet July gets filled without training regulars to wait for a sale.

We already have a customer list. Can you bring it in?

Send it in whatever shape it is in — a spreadsheet export is fine. We load customers, catalogue and gift card balances before you go live.

Do you store card numbers?

Never. Card data goes straight to the payment provider. MiSuite records what was paid and by what method, nothing more.

What about the card machine on the counter?

Online payments — deposits, gift cards bought on your booking page — run through Stripe today. Tap-to-pay on a terminal integrated with the till is going through the provider’s certification; until that is finished, pilot salons keep their existing terminal and the till records the card sale so the reporting stays complete.

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